1.888.877.2636 | FREE SHIPPING | 15 DAY RETURNS

SHIPPING POLICY

We offer Free USPS Priority Shipping on all orders nationwide.

We also ship via USPS Priority Mail Express. All Priority Mail Express deliveries are subsidized by CODO at a 50% rate. The Priority Mail Express Rate is automatically discounted by 50% at checkout.

When placing your order, simply select your preferred delivery option on the shipping page before proceeding to purchase.

All shipping rates to Canada are automatically discounted by 50% at checkout.

CODO insures each purchase throughout its transit time until it is marked by the courier as delivered. Responsibility for the purchased goods transfers to the buyer when the courier specifies in their tracking system that the shipment has been delivered.

All merchandise with value exceeding $300 will require a signature confirmation upon receipt.

We will send an email notification including tracking information when your package has shipped. You can also view the status of your order and obtain tracking information under the ‘Purchases’ tab in your Account.

At this time we only ship within the USA and to Canada.

 

RETURN POLICY

Under each product description you will find whether the product is “eligible for a free return” or “this item is final sale”.

Items that are eligible for a free return may be returned for a full credit card refund within 15 days of receipt of shipment. Items must have all tags attached, be unworn and not damaged and contain all original packaging. To return eligible items, please follow these simple steps:

1. Email us at info@couturedossier.com and we will promptly email you back with a free return shipping label attached
2. Pack all qualifying items, print and attach shipping label
3. Give the package to a USPS courier

Once we receive and process the return, you will receive an email confirming the refund.

Certain items do not qualify for a return and refund. Such items will be indicated as “this item is final sale” immediately under the product’s description.

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